I purchased a 2017 e-Golf in Oct. 2017. The dealer from whom I purchased the vehicle does a 3000-mile courtesy checkup. When I took my car in last December, I had a concern about a knocking sound I'd hear when braking. The service adviser said that no one could check on that issue for me on this particular day because they didn't have an e-Golf mechanic on duty, and that regular mechanics could only check tire pressure, fill fluids, change wiper blades, etc.
So as I approach the 10,000-mile service, is it important to make sure that the mechanic servicing my vehicle is en e-Golf certified mechanic? I know they don't do much at the 10,000-mile mark, but when I called to schedule the appointment at the dealership in the San Fernando Valley, the person on the phone said that any mechanic at the dealership could do the service. (And I still have the noise I hear when braking, and at times the radio turns on mysteriously when the car is off -- items I would imagine only an e-Golf certified mechanic could address?)
I'm in Southern California, so I imagine that these e-Golf mechanics must rotate among dealerships given the numbers of e-Golfs in this area.
So as I approach the 10,000-mile service, is it important to make sure that the mechanic servicing my vehicle is en e-Golf certified mechanic? I know they don't do much at the 10,000-mile mark, but when I called to schedule the appointment at the dealership in the San Fernando Valley, the person on the phone said that any mechanic at the dealership could do the service. (And I still have the noise I hear when braking, and at times the radio turns on mysteriously when the car is off -- items I would imagine only an e-Golf certified mechanic could address?)
I'm in Southern California, so I imagine that these e-Golf mechanics must rotate among dealerships given the numbers of e-Golfs in this area.