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 Post subject: Miles Per KW resets on 2018 SEL DAP
PostPosted: Tue Sep 18, 2018 3:47 pm 
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Joined: Fri May 08, 2015 5:16 pm
Posts: 134
Location: Bay Area
Hi Guys and Gals

I have a 2018 SEL DAP and it's been doing the weirdest thing.

I drive from Concord to San Francisco every day 33 miles each way.
I park the car in the city and when I return to the car to go home, the Miles Per KiloWatt "Since Charge" has reset itself.
As if it had been placed back on charge at some time during the day.
It does not do it every day and there appears to be no Rhyme, reason, or trend.

I'm wondering if any others are seeing the same issue?


Thanks

Barry


BTW - you know who you are... don't tell me to read the manual, or go to the dealer, not put it on charge, or any other of your less than helpful comments... Thanks

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 Post subject: Re: Miles Per KW resets on 2018 SEL DAP
PostPosted: Tue Sep 18, 2018 5:28 pm 
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Joined: Fri Mar 27, 2015 4:13 pm
Posts: 1271
Location: Los Altos, CA
This is a known issue with the 2017's.

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2015 e-Golf LE (returned) | 2018 Tesla Model 3 LR | 2012 RAV4 EV Shoreline w/JdeMO | Leviton EVB40 & Jesla Home Charging | 4.32kW Motech/Enphase PV + 2x Powerwall 2 AC


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 Post subject: Re: Miles Per KW resets on 2018 SEL DAP
PostPosted: Tue Sep 18, 2018 8:01 pm 
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Joined: Fri May 08, 2015 5:16 pm
Posts: 134
Location: Bay Area
Is there a fix ?

Are there other threads covering it?

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 Post subject: Re: Miles Per KW resets on 2018 SEL DAP
PostPosted: Thu Sep 20, 2018 5:27 pm 
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Joined: Mon Oct 05, 2015 2:01 pm
Posts: 2335
I sometimes, by accident, turning the steering wheel, bump mine in the dashboard reading from Miles since Recharge to Miles since Start or Miles Long Term, with one of the buttons on the right side of the steering wheel. I never have that kind of change showing up on the infotainment center, that's always a manual bump by pushing one of the left or arrows right.

Good luck with getting your situation resolved.

My infotainment center always defaults to Miles since Start, BTW, if the car sits parked, for over 2 hours.

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 Post subject: Re: Miles Per KW resets on 2018 SEL DAP
PostPosted: Fri Sep 21, 2018 6:06 am 
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Joined: Fri May 08, 2015 5:16 pm
Posts: 134
Location: Bay Area
Yes you can cycle through Extended, Charge, & Start with the push button in the middle of the arrows on RHS of steering wheel.

I tried parking car in each of these modes, no difference, still randomly resets.

Barry

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 Post subject: Re: Miles Per KW resets on 2018 SEL DAP
PostPosted: Fri Sep 21, 2018 9:56 am 
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Joined: Mon Oct 05, 2015 2:01 pm
Posts: 2335
BarryMW wrote:
Yes you can cycle through Extended, Charge, & Start with the push button in the middle of the arrows on RHS of steering wheel.

I tried parking car in each of these modes, no difference, still randomly resets.

Barry


Call VW Customer Care, 800 822-8987, and see if they can help get it resolved between you and your dealership. Enough 2017 owners complain about it, something will get done.

It's better to take an e-Golf in for service to a dealership that sells a lot of e-Golfs and has a master certified technician on e-Golfs in house. Think VW dealerships in Silicon Valley, if you can get down that way.

BTW, how did you get a 2018 SEL with DAP sold to you, here in the USA? ???? That would either be a first, or you work or test for VWofA, or it's a 2017 ?

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Last edited by JoulesThief on Fri Sep 21, 2018 10:01 am, edited 1 time in total.

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 Post subject: Re: Miles Per KW resets on 2018 SEL DAP
PostPosted: Fri Sep 21, 2018 9:59 am 
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Joined: Mon Oct 05, 2015 2:01 pm
Posts: 2335
BarryMW wrote:
Hi Guys and Gals

I have a 2018 SEL DAP and it's been doing the weirdest thing.

Thanks

Barry



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 Post subject: Re: Miles Per KW resets on 2018 SEL DAP
PostPosted: Fri Sep 21, 2018 11:25 am 
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Joined: Fri Dec 22, 2017 4:42 pm
Posts: 30
Location: San Jose, CA
I've noticed the same thing on mine (same car - 2017 SEL with DAP).

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 Post subject: Re: Miles Per KW resets on 2018 SEL DAP
PostPosted: Sun Sep 23, 2018 6:01 pm 
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Joined: Sun Nov 19, 2017 12:18 am
Posts: 27
Voltron wrote:
I've noticed the same thing on mine (same car - 2017 SEL with DAP).


+1, also with a 2017 SEL with DAP.

I haven't identified any particular pattern to the resets. I'm taking my car in this week for another issue, and I'll report resets as a problem as well. The squeaky wheel doesn't get the grease if the grease monkey doesn't hear the squeak.

-john


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 Post subject: Re: Miles Per KW resets on 2018 SEL DAP
PostPosted: Wed Sep 26, 2018 4:53 pm 
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Joined: Fri May 08, 2015 5:16 pm
Posts: 134
Location: Bay Area
JT,
You’re correct. My SEL DAP is a 2017 model I leased in March of 2018.
I noticed they were disappearing right quick and returned my 2015 SEL 2 months early.
Even got the color I wanted.

Sorry to disappoint.


Barry

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