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 Post subject: Cable charging issue (red light on 120v cable)
PostPosted: Sun Mar 10, 2019 7:26 pm 
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Joined: Wed Nov 21, 2018 9:19 pm
Posts: 10
Has anyone got any insight on this?

2016 has been charging fine for months, now the cable is showing a red light and not charging the car. What could this fault mean?

This is the info on the back of the cable’s in-like box:
https://www.dropbox.com/s/1g7hu4zcr0x2r ... .JPEG?dl=0

And this is what the lights look like:
https://www.dropbox.com/s/0l9b0pfwm6aba ... .JPEG?dl=0

The lights don’t change at any outlet in the house. Always the same. Reset button does nothing.

Bought the car used from a dealer and the cable came with so not sure what a next step would be.


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 Post subject: Re: Cable charging issue (red light on 120v cable)
PostPosted: Sat Mar 16, 2019 4:28 pm 
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Joined: Sun Jul 22, 2018 4:18 pm
Posts: 19
Location: Ottawa, Canada
When you first plug it into a wall socket, does it run through its test phase (as in a flashing green light)? If not, then I think it's broken.

Get the dealership to replace it if you can, otherwise you'll have to fork out some cash to buy a new one. The 124V versions are not that expensive (compare to L2 chargers), around $150-300 online.

I had the red light after it tested itself when I was initially plugging the unit into a socket that wasn't grounded. I live in an older home and I've been slowly upgrading the circuits when I can. I upgraded this socket immediately! :)

HTH,
Jon.

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2017 e-Golf


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