Volkswagen e-Golf Forum

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 Post subject: Re: Car-Net expiring
PostPosted: Sat Dec 01, 2018 5:09 pm 
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Joined: Tue Apr 07, 2015 1:30 pm
Posts: 44
Yep, same here -- mine just went out two days ago. Sounds like they expired a bunch of us all at the same time. My original lease date was 10/15/2015.

Pricing is pretty crazy. $199/yr, $378/2yrs. And yeah, they won't budge on price or provide an option to give us only the charging capability. Sucks that they are trying to make this a revenue center. Tesla does this right.

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2018 e-Golf SEL w/DAP
2015 e-Golf SEL (bought out lease, replaced 2013 Honda Fit EV)
2011 Nissan LEAF SL (on the way out)
2001 Audi S4


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 Post subject: Re: Car-Net expiring
PostPosted: Mon Dec 03, 2018 7:20 am 
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Joined: Mon Jun 13, 2016 8:14 am
Posts: 65
Guess I got lucky. Your access through the app stopped, but just curious if you tried the web page? Sorry if that seems obvious, had to ask.

OT, but this CarNet thing reminds me of Mazda's announcement that they'd retrofit Carplay/Android auto for $199 to vehicles back to 2015(I think that's what they said). I thought, for the briefest moment, wouldn't it be nice if VW... then I remembered, VW. Sigh...


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 Post subject: Re: Car-Net expiring
PostPosted: Mon Dec 03, 2018 6:52 pm 
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Joined: Sat Jul 25, 2015 2:24 am
Posts: 742
Location: SoCal
Spektre wrote:
Your access through the app stopped, but just curious if you tried the web page? Sorry if that seems obvious, had to ask.


Yes, I tried through the web portal. No go.

Quote:
OT, but this CarNet thing reminds me of Mazda's announcement that they'd retrofit Carplay/Android auto for $199 to vehicles back to 2015(I think that's what they said). I thought, for the briefest moment, wouldn't it be nice if VW... then I remembered, VW. Sigh...


At least VW didn't do with CarNet what Nissan did with CarWings for the Leaf...they installed a 2G cellular radio. That was fine, until AT&T (the carrier they use for US models) announced they will be shutting down 2G service at the end of 2016. To make it worse, despite the announcement (which I think happened in 2014), Nissan continued to build them this way until at least through the 2015 model year, maybe even 2016's as well, knowing full well the car wouldn't be able to access the service soon.

And to top it all off, the 3G "upgrade" which is extra cost for all but the newer Leafs often was problematic according to what I've read over at MyNissanLeaf.

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2015 eGolf SEL (originally leased, bought out lease)
former EV: 2012 Nissan Leaf SV (lease returned)
Range Extender: 2017 VW Golf Alltrack S 4Motion


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 Post subject: Re: Car-Net expiring
PostPosted: Tue Dec 04, 2018 11:38 am 
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Joined: Sat Oct 03, 2015 7:27 pm
Posts: 64
Location: NJ
I'm dead too. Stuck with a 90% charge timer. I guess that will have to be OK.

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Mike
Still Plays With Cars - '15 e-golf, '04 V70R, '04 FFR, '01 360, '91 318is


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 Post subject: Re: Car-Net expiring
PostPosted: Tue Dec 04, 2018 11:40 am 
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Joined: Fri Jul 28, 2017 12:35 pm
Posts: 10
Can everyone call VW customer care to see if they will at least reset our cars? 800-822-8987.


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 Post subject: Re: Car-Net expiring
PostPosted: Tue Dec 04, 2018 2:26 pm 
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Joined: Sun Apr 19, 2015 5:16 pm
Posts: 32
Location: Los Angeles, CA
My access was cut off in the last few days, as well. After logging in, my car is no longer registered to my account and I cannot add it- same is true in the app and on the web. Interestingly, I purchased mine in April of 2015, so it seems my access was extended 7 months for free? I'm also stuck with charging to 90% as well as my climate control turning on for a 5pm departure time M-F. Haven't had a chance to call VW yet but will update once I do.

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2015 e-Golf SEL Limestone Gray


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