wmscott2017
Posts: 10
Joined: Sat Jul 29, 2017 11:10 am

Charging Station POI Database inop?

Tue Oct 13, 2020 7:03 pm

Last week, in a race to get home without going <0 miles on the guess-o-meter, I needed to find the closest station, closer than the Level 3 that I knew from memory. But, alas, the POI database now lists "0" for Charging Stations. Does anyone have this experience lately, that the POIs are zero'd out for the online mapping of charging stations? The rest of my MIB navigation system, including other POIs, is working just fine. There are dozens of charging stations within ~10 miles.

f1geek
Posts: 851
Joined: Fri Jan 23, 2015 1:18 pm
Location: SF Bay Area

Re: Charging Station POI Database inop?

Tue Oct 13, 2020 8:55 pm

Try rebooting the infotainment system.
2017 e-Golf LE, Multi Coat White with Black Vegan Leather interior

wmscott2017
Posts: 10
Joined: Sat Jul 29, 2017 11:10 am

Re: Charging Station POI Database inop?

Thu Oct 29, 2020 4:07 pm

thanks -- is that different than just powering down?

f1geek
Posts: 851
Joined: Fri Jan 23, 2015 1:18 pm
Location: SF Bay Area

Re: Charging Station POI Database inop?

Thu Oct 29, 2020 6:20 pm

Yes, hold the power button for about 15 seconds or until the infotainment reboots.
2017 e-Golf LE, Multi Coat White with Black Vegan Leather interior

wmscott2017
Posts: 10
Joined: Sat Jul 29, 2017 11:10 am

Re: Charging Station POI Database inop?

Fri Oct 30, 2020 12:02 pm

f1Geek, tried it to no avail. Still "0 Locations found." Very odd, since all the parking lots and restaurants (>100) still appear in the POI database. Is yours working? (just the Charging location POIs) - Thks, S.

f1geek
Posts: 851
Joined: Fri Jan 23, 2015 1:18 pm
Location: SF Bay Area

Re: Charging Station POI Database inop?

Fri Oct 30, 2020 4:42 pm

I am only offering a suggestion. Sorry it did not work. My e-Golf only has CarPlay and no built in navigation. Try giving VW a call. Best of luck!
2017 e-Golf LE, Multi Coat White with Black Vegan Leather interior

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