Recent content by RockDamage

I picked up my car today after signing a letter saying that I was doing so against their advice, and accepting the potential risks. As to where the dealership is, I'm tempted to give them the benefit of the doubt that the problem is specifically with them, beyond the fact that they lack...

I was given an updated quote for checking for battery damage, it was something like $8,000 ignoring any potential parts (and labour to install said parts). Seems excessive to remove a panel to me, but I guess it is what it is. Anyways, I've told them I'm taking my car back, they're having a...

An update: I've now been told it will be at least as expensive to get the specialists to come look at it as it would be to replace the battery since they would have to be flown in from Germany, so according to VW that option is now off the table. The only "option" I was given in my last talk...

Thanks for your replies. I forgot to mention this in the original post but the dealer is telling me they cannot release the car to me because it's a safety hazard. As far as I can tell they are saying that based on the possibility of damage, but I will ask for more details and inquire about...

I have a 2018 e-Golf which I had been very happy with until recently when I hit a softball-sized rock that fell from a dump truck in front of me - there was a significant bump as it hit the underside of the car. The car continued to drive and charge just fine until my scheduled 1 year...