Thanks Barry. This was in the service order response regarding the correction:
"Ran GFF, found DTC stored for external charger faulty. Test system with our level 2 charger and scan tool working as designed. Need customer to use a different charging station or level 1 that came with the car...
Thank you so much for your quick and succinct reply. I'm not an electrical engineer, or even an electrician for that matter, and I'm a newbie when it comes to this electric car world. I spent 20+ years managing construction projects and I've heard every conceivable excuse or story about why...
I have a 2015 eGolf, I noticed that the range has dropped off a bit so I took it to the VW dealer to see if something was wrong. The story I got seems to defy logic. I was told my home charger was defective and not sending the correct signal to the battery to drain cells before the charge...