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Don't waste time like I did on the interior panels, there is NO access there. Access is via the wheel-well liner. It has 7 Torx-head screws. An Allen key fits, & is required for clearance if you don't remove the wheel to allow space for a Torx screwdriver handle. HOWEVER, I could still see...

Good point miimura, about not getting warrantied parts back. We never asked for them anyway. JoulesThief: We asked IF they could charge it & when they confirmed we made plans based on that. I'd have no complaint if they had simply said "Sorry, but we can't charge it" or even "Yes, but we'll...

Sorry for getting everybody off-topic (I don't mind paying for charging, just not an outrageous amount) & glad we're back now. It seems to me there are just two 12V-failure modes, which are identical for ICE or EV, & would answer my original subject line: 1) 12V batt goes bad (usually gradual...

Back closer to the topic first: Timmons called to say it was ready Wednesday afternoon, the day before Thanksgiving, which was rather late to rent a gas car for the long weekend's road trip, so they said the loaner didn't have to be back until Tuesday. Apparently they installed a new "module"...

Thanks again Miimura, 12:33 today they called to say they "don't know how long it will take", & to refuse to deliver a loaner (like they did last time), but only offer a ride there to pick one up. ChargePoint: Admittedly I was in a Fiat, but before I even found the charger I asked to plug in...

We took it back to Timmons VW (Long Beach) Sunday without any external 12V charging, since that might have turned off the warning light. Driving my 500e there (to bring my friend back) I realized how if an 8-month-old battery dies, it's because the 12V charging system is faulty & needs to be...

Thanks again Miimura, My current issue is a faulty 12V charging system. In the more likely event of a battery that dies after several years, a properly-functioning 12V charging system should keep everything running until you shut it off, & then should drive fine after a jump-start. So an EV's...

There will be no bill, since it's fully warrantied. She understandably doesn't want to be a guinea pig, stranded stalled in the carpool lane. For her Monday commute I plan to loan her my 2013 Fiat 500e. It's also still under warranty, but since its 4 recalls have been completed, maybe all of...

Thanks miimura! Unfortunately none of the 3 local VW dealers will take it since their only EV techs are gone for the weekend, & my friend has the car, so I can't do any testing. Personally I would just start it, disconnect the 12V, & see if it dies. Here's some history on this issue: After...

It says "12V battery low. Charge by driving". It did NOT charge by driving half an hour. Will the car stall if the 12V battery dies while driving? Answer from later in this thread: it CAN, depending on the failure mode. From my 12/9 reply: "It seems to me there are just two 12V-failure...