coupedncal1
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I recall seeing a separate section for car-net postings but I can't seem to find it on this forum site. Was that recently removed?
My June 2019 purchased vehicle had a 6 month car-net trial. This trial is coming to an end in about three weeks so I called to cancel the car-net subscription but I wanted to keep my complimentary mobility package. Reading these forums, I was of the impression one could keep the mobility package without paying for the car-net subscription. The agent said I must keep a paid subscription to get the mobility services. That is completely contrary to what I believed was the case. The whole notion of something being complimentary means just that.
This is what is in the marketing material. Please review and let me know has anyone been able to keep the e-mobility features without paying for car-net subscription.
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Volkswagen Car-Net® App-Connect**
Volkswagen Car-Net Security & Service with 6-month trial subscription and 3 years of complimentary e-mobility features†
**Always pay careful attention to the road, and do not drive while distracted. Not all features
available on all operating systems. Standard text and data usage rates apply. App-Connect features require compatible device, operating system, and mobile apps. See mobile device and app providers for terms and privacy.
†Three years of complimentary enhanced e-mobility features
available after subscription to 6-month VW Car-Net Security & Service trial. Verizon Telematics, Inc., is service provider of VW Car-Net Security & Service. Available on select models. Trial or paid subscription required. VW Car-Net Security & Service services require vehicle cellular
connectivity and availability of vehicle GPS signal; certain services may collect location information. See Terms of Service, Privacy Policy, and other details at www.vw.com/carnet. Always pay careful attention to the road, and do not drive while distracted.
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My June 2019 purchased vehicle had a 6 month car-net trial. This trial is coming to an end in about three weeks so I called to cancel the car-net subscription but I wanted to keep my complimentary mobility package. Reading these forums, I was of the impression one could keep the mobility package without paying for the car-net subscription. The agent said I must keep a paid subscription to get the mobility services. That is completely contrary to what I believed was the case. The whole notion of something being complimentary means just that.
This is what is in the marketing material. Please review and let me know has anyone been able to keep the e-mobility features without paying for car-net subscription.
--
Volkswagen Car-Net® App-Connect**
Volkswagen Car-Net Security & Service with 6-month trial subscription and 3 years of complimentary e-mobility features†
**Always pay careful attention to the road, and do not drive while distracted. Not all features
available on all operating systems. Standard text and data usage rates apply. App-Connect features require compatible device, operating system, and mobile apps. See mobile device and app providers for terms and privacy.
†Three years of complimentary enhanced e-mobility features
available after subscription to 6-month VW Car-Net Security & Service trial. Verizon Telematics, Inc., is service provider of VW Car-Net Security & Service. Available on select models. Trial or paid subscription required. VW Car-Net Security & Service services require vehicle cellular
connectivity and availability of vehicle GPS signal; certain services may collect location information. See Terms of Service, Privacy Policy, and other details at www.vw.com/carnet. Always pay careful attention to the road, and do not drive while distracted.
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