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A/C Expansion Valve and Cut Off Valve

Posted: Tue Jun 08, 2021 9:28 am
by Gio129
Hi everyone,
I registered a few years ago, when I leased my first e-Golf (2015) but forgot logon and password, so, I re-registered and apologies.
I'm on my second e-Golf, SEL Premium, 17,780miles, bought this time in 2018.

My issue: A/C was working intermittently so, on Friday, I took it to Cherry Hill VW (NJ) and Bob Redles, very nice service guy, left a message saying that the A/C was working but the car needed a part, possibly under warranty, pertaining to the high voltage.
I called on Monday to get a status on the part and he tells me that the A/C is not working and the expansion and cut off valves need replacing. The grand total is a whopping $2010.81, $320.17 in parts and $1547.88 in labor.

Needless to say the blood drained from my face when I heard that and I'm engaging VW America to see what gives.

Can anyone with knowledge, please confirm this is an honest pricing?
How many hours does it take to replace these valves? I think a heart surgeon will take less time to replace 2 coronary valves, though the price tag would certainly be much higer.

...asking for a friend!
Giorgio

Re: A/C Expansion Valve and Cut Off Valve

Posted: Tue Jun 08, 2021 10:10 am
by f1geek
I looked up the parts. I think you mean "shut off valve". The parts do cost about $240 if you buy them yourself. I'm guessing installing them isn't that hard, either, but the refrigerant will need to be captured prior to breaking any seals, and then once everything is reassembled, refrigerant will have to be replaced. Maybe get a quote from an independent mechanic?


If you bought the car in 2018, did the bumper to bumper warranty just expire?

Re: A/C Expansion Valve and Cut Off Valve

Posted: Tue Jun 08, 2021 12:20 pm
by Gio129
"If you bought the car in 2018, did the bumper to bumper warranty just expire?"

Hey f1geek,
It did, about 2 months ago, my luck!
Not sure about shut off Vs cut off, the estimate lists cut off valve, whatever that is.
In the meantime I talked to VW America; I was told that if the AC compressor was to be replaced, that would fall under warranty and, subsequently, those valves as well.

Re: A/C Expansion Valve and Cut Off Valve

Posted: Wed Jun 16, 2021 2:40 pm
by manybees
I just had my 2018 e-Golf SEL at the dealer to fix a similar issue with the AC intermittently cutting out, and they fixed it using TSB 87-17-15. Seems that this is a very common issue with most VWs produced between 2012 and 2020.

Took them almost a week to complete the work on my car because they didn't have the valve in stock. They also found a problem with the right temperature control door not working properly and so replaced it as well. All done under warranty, luckily.