It's weird to me they would replace individual cells instead of the whole module.
I wouldn't expect them to replace the whole pack, but pulling a module, dissembling it, swapping 3 cells, and reassembling it at HV tech hourly rates seems way more expensive than just swapping a whole module. Especially since the supplier normally makes the modules for VW (Panasonic or Samsung depending on year), I'm surprised the techs are even trained to do so. I think there are 16 modules in the pack.
According to this: https://www.usitc.gov/publications/332/ ... teries.pdf
That was kind of my point from the get go.
[[/b][/b]shyhchien wrote: My 2019 EGOLF has same issue. It has been 2 months but it does not fix yet. Deal always told me waiting for the part. It is no schedule to fix.