bsanut
Posts: 6
Joined: Sat Nov 10, 2018 11:49 am

Faint moan/groan when turning at low speed, usually under power

Anyone else? Seems to be coming from the drivetrain, usually at pretty low speed, like in a parking garage. Doesn't seem to happen as much when off power, but still sometimes. Isn't suspension.

It's been like this for awhile. Last year the dealer tech said 'that's just how the Egolfs are'. This year a different tech claimed at first he couldn't hear it, then he finally could, tightened up who knows what and said maybe it's fixed now, let us know. Changed nothing.

It's not that big a deal, but annoying. Otherwise, one of the nicest cars I've ever owned. A lightyear better than the Fiat 500E that was my first EV (yet I miss that car, it was teeny and spunky). The Egolf will do just fine till the ID4 prices come down.

Joe
Cbh123
Posts: 9
Joined: Tue Jul 24, 2018 5:29 am

Re: Faint moan/groan when turning at low speed, usually under power

My eGolf does this also.. still a mystery to me
f1geek
Posts: 1104
Joined: Fri Jan 23, 2015 1:18 pm
Location: SF Bay Area

Re: Faint moan/groan when turning at low speed, usually under power

Motor torque ripple?
2017 e-Golf LE, Multi Coat White with Black Vegan Leather interior, purchased in early 2018
2015 e-Golf SEL leased for three years, returned in early 2018
bsanut
Posts: 6
Joined: Sat Nov 10, 2018 11:49 am

Re: Faint moan/groan when turning at low speed, usually under power

I escalated this a bit with my local dealer today, will report what comes back.

Joe
bsanut
Posts: 6
Joined: Sat Nov 10, 2018 11:49 am

Re: Faint moan/groan when turning at low speed, usually under power

So after three separate service visits and a phone call to VW (the call was pointless), VW is replacing my electric motor under drivetrain warranty. A special EV tech was brought in, finally. And another special EV person has to monitor the installation, whenever that motor arrives. Might be awhile, is my feeling.

Strangely, the noise has now gone away. They gave me back the car until the backordered motor comes in. I notified my service advisor, but she says shavings were found in the transaxle fluid, VW will still replace the whole thing, I guess.

So here we are, until parts arrive.

Joe
bsanut
Posts: 6
Joined: Sat Nov 10, 2018 11:49 am

Re: Faint moan/groan when turning at low speed, usually under power

New motor arrived in a couple of weeks, couple of days to install. Problem solved.

Joe

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