Jeremy1026
Posts: 53
Joined: Sat Oct 22, 2016 4:11 pm

Initial Set-Up Time?

I bought an e-Golf today and am trying to use the CarNet app to monitor the charging progress but the data won't sync. It keeps saying "Vehicle status: an error has occurred." How long does it take for the stuff to activate, or should I give CarNet another call to make sure everything is good on their end?
Jeremy1026
Posts: 53
Joined: Sat Oct 22, 2016 4:11 pm

Re: Initial Set-Up Time?

I ended up calling them. They told me it expired yesterday, I told them I bought the car yesterday. They "re-activated" CarNet and everything was up and running in about 15 minutes.

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