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I filed a complaint on NHTSA's web site. You can search for complaints for your car's make, model and year. I found one other complaint about the charging port, and several about the car abruptly losing power, for which there has been a recall. When we leased our e-Golf, a friend said VWs are...

After a week in the shop, our e-Golf is back in our driveway, happily charging away. Here's what the service invoice says: "Tech found charging socket to have failed. Locking charging port in place. Removed cable by manual over ride." The tech explained that this was done by improvisation. He...

I'd be happy to submit a report to NHTSA. Never done it before. I assume best way is via their web site? I'll give it a try. Anything else worth doing? Report to dealers or other government agencies? Getting stranded is bad enough, but getting stranded while your car is tying up a charging...

Car is now in shop. Technician there said he was able to use a 90-degree lock pick to push in the pin to release the charging cord handle. I would not recommend trying this at home. But at least I now have my charging equipment back and reattached to my house. Fix will be to replace the car's...

My 2015 SEL eGolf is parked in my driveway now, with the charging cable plugged in and locked onto the car. Somehow the car has decided that there is a charging fault and simply will not let go. Tried everything, but charging light goes red and port will not unlock. Per advice from a service...

We have a 2015 SEL e-Golf permanently attached to our house at the moment due to a charging fault. Just called roadside assistance and they said wait 25 minutes to see if car resets itself. Just wondered how many people this issue is affecting. Our symptoms seem to be exactly the same as those...