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Update: car.net support folks were not much help. I think they abandoned any effort to fix the problem. Called VW customer service, they asked me to take the car to the dealership. The car has been with the dealer for 2 days, no luck so far. Dealer rep tells me my car had all the latest updates...

I have been unable to get some key features working on the web portal and the iphone app: 1. can't create new profiles to set battery charging parameters 2. start/stop charging doesn't work 3. iphone app doesn't show any driving data. I called VW, got transferred to various support levels, but...