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To close this out....it took another few weeks and several visits by the regional corporate VW tech expert and the local tech to figure it out. Turned out it needed a "certificate battery test and battery adaption [sic] drive cycle. drove vehicle down to zero range and recharged twice. after two...

That's exactly my current theory. Another data point is that we drove it about 20 miles last night and the GOM only dropped 8. I'm well aware of all the variables that go into the GOM number (at least I think I am) and I'm wondering if the work they did replacing the modules has scrambled...

Good question - edited my original post, thanks! Actual odometer now is 24661.

Yes, it won't charge above 74 miles. My interpretation of the service ticket is that the jxxx listed in the description from the dealer are the 4 battery modules that were changed. On the bill of material, there are four "CELL MOD": two are 5QE915599AJ, one is 5QE915599AK, and one is...

We bought our eGolf new in Sep 2019, after a long search and tons of research into various EV options. Have absolutely loved the car - it's a perfect fit for what we've needed the past 4+ years and the foreseeable future. We're retired and do a ton of traveling, some of that with a 21' travel...

I normally get (got) about 140 miles range at full charge and am very familiar with range variations from ambient temp, hvac use, driving style in previous cycle, etc. Starting in roughly January, the range meter was randomly, infrequently doing weird things: suddenly dropping by 40 miles or so...