Volkswagen e-Golf Forum

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 Post subject: Ontario, Canada. Volks dealerships are inconsistent
PostPosted: Mon Jun 12, 2017 9:11 am 
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Joined: Fri Jun 02, 2017 9:38 am
Posts: 67
I've contacted 15 dealerships in the GTHA (Toronto - Hamilton Area). Actually, I went so far as Pickering to the east and Orangeville to the North.

The rules were simple: 2018 eGolf comfortline. Base model. No charge for special paint. No tech package. No driver assist package. No letherette. No extra options, protections etc. 36 months lease at 20,000km/year (60,000km total)

Here are some results:
- One dealership refused to give me an email quote. Insisted I come in person to get a quote. This is the only dealership that did this! Sounds like high pressure sales tactics to me. Needless to say that she's out of the running from my business
- One dealership included Fuel ($65) in the quote. LOL! The only dealership that did that.
- Several dealerships tried to include wheel locks. Between $49 to $75. Why are the prices so different for something like wheel locks?
- A few dealerships tried to include winter mats for $100. I didn't ask for this!
- One dealership, in an effort to get me a lower quote, didn't include Freight & PDI ($1645). This is pretty much mandatory. Seems like he was trying to pull a bait and switch.
- 2 dealerships tried to pass "Vehicle return silver" for $259. Whatever the heck that is. At least they used the same price
- 2 dealership tried to include "Volkswagen anti-theft". One for $158 the other at $149
- One dealership tried to include "Tireguard protection" for $259.
- Once dealership, same that tried to include "Tireguard", tried to include VWOL for $43. WTF is VWOL?
- Admin fees, sometimes quoted as "documentation fees" can range from $349 to as high as $595. And you'll get the "I can't change that" excuse when you tell them they're too high. Most dealerships asked $395.
- A few dealerships actually didn't pay attention to the 60,000km (total) and quoted me for 75,000km and 90,000km. Obviously this means the quote will be higher. It's a tricky way to squeeze in a higher quote without having any extra dollar figures show up in the details. Pay close attention to this.

So the Takeaway is:

- Review the quotes VERY carefully.
- Salespeople can be very sneaky. Be aware and look for their sneaky tricks to get a few bucks
- Do your own research. Do like I did:
1 - Use Excel.
2- Get a lease calculation spreadsheet online as a baseline.
3- Call, or email all the dealerships in your area. And get quotes
4- Enter the quotes on your spreadsheet. It's easier by email as most will attach a PDF of the quote
5- Analyze each dealer's quote
6- Follow-up with the sales person and show them where their mistake is, like adding Fuel (what a clown!), and other fees which seem too high.
7- Repeat 4-6 a few times to narrow it down
8- You can then find the best quote and the most most honest salesperson. Dishonest example: The guy who quoted without the Freight & PDI in an attempt to get the best quote. Yeah... without that extra $1645, the due at delivery is pretty low
- In the end, what you really want to focus on is this: ($monthly payment X Months) + Due at delivery. Just makes sure all those numbers are as accurate as possible.
- DON'T BE EMOTIONAL! Don't bend to pressure tactics. Take a scientific, mathematical and systematic approach to each dealer you contact.

To avoid any liability, I can't list the quotes, dealership names and salespeople I dealt with. But I will show you these which should ALWAYS be on your quote:

- Freight & PDI : $1645
- OMVIC : $10
- A/C TAX: $100
- Tire stewardship : $17.75
- PPSA due on delivery : $43.5

if you don't see those exact numbers and items on your quote. That's a red flag. Find out why.

Things that vary:
- Residual value. i've seen as low as 38% and as high as 43%. Look for about $15,477.85
- APR. Usually around 0.99% at the time of this writing.
- Administration fee: I've seen as low as $349 and as high as $595. The more common number is $395.

I hope this helps. And again, don't ask me for specifics with Dealership names, salespeople and their actual quotes. Do your own research and you'll find similar results I'm sure.

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Patiently waiting for e-Golf since June 30th 2017


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 Post subject: Re: Ontario, Canada. Volks dealerships are inconsistent
PostPosted: Mon Jun 12, 2017 9:18 am 
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Joined: Fri Jan 23, 2015 1:18 pm
Posts: 248
Thanks for performing all of this research.

Could you please explain what you would be liable for by printing information you gathered from dealers? I'm not a lawyer, but I don't see how you would be violating any laws.

Thanks!


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 Post subject: Re: Ontario, Canada. Volks dealerships are inconsistent
PostPosted: Mon Jun 12, 2017 9:26 am 
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Joined: Fri Jun 02, 2017 9:38 am
Posts: 67
f1geek wrote:
Thanks for performing all of this research.

Could you please explain what you would be liable for by printing information you gathered from dealers? I'm not a lawyer, but I don't see how you would be violating any laws.

Thanks!


I'm not a lawyer either but I've heard some people get sued for posting too many specific details. I just want to avoid any possible lawsuits, even if they'd be tossed out anyway. Not including any names, phone numbers etc. is a sure way to not get any suits, takedown requests etc.

Like I said: if you follow my methods, you'll probably come to the same conclusions regarding the sneaky ones and honest ones. And yes.. some of them were totally honest and upfront about everything.

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Patiently waiting for e-Golf since June 30th 2017


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 Post subject: Re: Ontario, Canada. Volks dealerships are inconsistent
PostPosted: Mon Jun 12, 2017 10:57 am 
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Joined: Fri May 26, 2017 1:50 pm
Posts: 66
the one that kills me is the air tax , brought in to ' fight ' fuel waste mileage guzzling cars .. e cars use no fuel ..

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2017 black eGolf
2009 2.5 Jetta
2013Honda Pilot
1976 MGB
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 Post subject: Re: Ontario, Canada. Volks dealerships are inconsistent
PostPosted: Mon Jun 12, 2017 2:34 pm 
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Joined: Wed May 17, 2017 6:58 am
Posts: 44
Location: Toronto, Canada
The entire dealership model is consumer-unfriendly and has got to go, for both sales and service. Let the people who make the cars deal directly with the people who buy them. It's 2017. Tesla does this and it works great.


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 Post subject: Re: Ontario, Canada. Volks dealerships are inconsistent
PostPosted: Mon Jun 19, 2017 11:14 am 
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Joined: Thu Mar 16, 2017 10:51 am
Posts: 7
Zeuser wrote:
- Tire stewardship : $17.75

This should be $3.30 per tire = $13.20, Small difference, but it shows you are been taken, check the other numbers.
http://rethinktires.ca/program-particip ... PPXKa.dpbs

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 Post subject: Re: Ontario, Canada. Volks dealerships are inconsistent
PostPosted: Tue Jun 20, 2017 3:23 am 
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Joined: Fri May 26, 2017 1:50 pm
Posts: 66
anyone have their eGolf yet ? still waiting for mine to appear from Halifax ....

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2017 black eGolf
2009 2.5 Jetta
2013Honda Pilot
1976 MGB
maintain nanas 2013 VW jetta


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 Post subject: Re: Ontario, Canada. Volks dealerships are inconsistent
PostPosted: Tue Jun 20, 2017 11:26 am 
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Joined: Mon Oct 05, 2015 2:01 pm
Posts: 1976
Kosta wrote:
anyone have their eGolf yet ? still waiting for mine to appear from Halifax ....


My guess is if you are getting the 35.8Kwh battery in a 2017 or a 2018, they won't be coming in until late July to mid August, and that's if you are lucky. They may start showing up in October, too. When it gets cold, you'll really be disappointed with the limited range. Cold temps really cut in to how far you can go on a charge. Lots of added friction, dense cold air, seat heaters, water and snow rolling resistance, etc. Plan on dressing for cold weather, inside your car, the heater unit sucks a lot of battery charge down fast, the heated seats are a better idea for staying warm.

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 Post subject: Re: Ontario, Canada. Volks dealerships are inconsistent
PostPosted: Tue Jun 20, 2017 12:56 pm 
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Joined: Wed May 17, 2017 6:58 am
Posts: 44
Location: Toronto, Canada
Kosta wrote:
anyone have their eGolf yet ? still waiting for mine to appear from Halifax ....


Mine is supposed to finish production next week. After that it's 1.5-2 months to delivery in Toronto, according to dealer timeline.

Is yours already in Halifax?


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 Post subject: Re: Ontario, Canada. Volks dealerships are inconsistent
PostPosted: Tue Jun 20, 2017 2:07 pm 
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Joined: Fri Mar 27, 2015 4:13 pm
Posts: 1124
Location: Los Altos, CA
JoulesThief wrote:
Kosta wrote:
anyone have their eGolf yet ? still waiting for mine to appear from Halifax ....

My guess is if you are getting the 35.8Kwh battery in a 2017 or a 2018, they won't be coming in until late July to mid August, and that's if you are lucky. They may start showing up in October, too. When it gets cold, you'll really be disappointed with the limited range. Cold temps really cut in to how far you can go on a charge. Lots of added friction, dense cold air, seat heaters, water and snow rolling resistance, etc. Plan on dressing for cold weather, inside your car, the heater unit sucks a lot of battery charge down fast, the heated seats are a better idea for staying warm.
People have said that an initial run of 200 e-Golf was produced in standard colors for VW Canada before they opened the pre-order system with the possibility of custom colors. That initial batch is reportedly on the ground in Canada already. This is the car with 35.8kWh battery.

Example of custom color available to order for $2,995 CAD in Canada. This is a demo car ordered by VW Canada corporate. Note the Ontario manufacturer plate. Take a look at the VW.ca site for the crazy custom colors available.

Image
Image

As I mentioned before, there are cars already on the ground in the US with the 35.8kWh battery as well. VW America is holding them until they sell enough of the old stock 2016's.

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