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 Post subject: Re: 2017 E-Golf 'vibration/rumbling' issues at Highway speed
PostPosted: Wed Nov 07, 2018 10:11 am 
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Joined: Wed Oct 31, 2018 8:45 pm
Posts: 1
Last Wednesday, 10/31/18 I picked up my 2018 e-Golf SEL w/Assist Package Option. Within the first 1/4 mile I felt this vibration through the seat and steering wheel. Also the road noise filling the cabin was horrendous. My comparison is the 2015 e-Golf SEL I just traded in with 26,700 miles which has that amazing e-Golf ride and handling. The rear of the 2018 was so un-compliant transmitting every inconsistency in the road. Once on the highway I could determine that no matter the speed or in or out of gear that vibration remained consistent. You could feel it in your stomach as a giggling. On the way home I made three phone calls to the sales manager of the terrible ride and that something was severely wrong. He said drive it home and get back to us.

Well the story continues with more on my way back to VW service this past Monday 11/5/18. At 65 mph I noticed a numbness in the steering wheel that allowed you the move the wheel back and forth 1.5" with no response from the car until with a bit more move the front wheels would grab. In fact to take a smooth sweeping highway curve you had to "saw" the steering wheel to establish the curve for the e-Golf to follow. Overall it was the most un Mk 7 ride and handling you could image.

Well the service writer and sales manager were all excited to see me as they knew exactly what was wrong. I had my doubts and was proved correct when they looked for spacers left in the suspension and non were to be found. So then started the usual one minute test drives and we don't feel anything. Yes the road noise was a little loud but just needed the tires to break in. They actually said that! I said "bullshit" where they then took it on this terrible condition road behind the shop and came back and said yes there is something wrong. I really don't think they felt that obnoxious vibration through ... like sitting on a washing machine with the spin cycle on. So I wait and prepare for the fight when VW America says it's suppose to drive that way. Please someone make me eat my words. I will follow up with the story as it continues.

Oh, and other than the ride/handling, the car is an amazing lead forward over the 2015.

E-golfman
CT, USA


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 Post subject: Re: 2017 E-Golf 'vibration/rumbling' issues at Highway speed
PostPosted: Wed Nov 07, 2018 11:38 am 
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Joined: Fri Jan 12, 2018 10:23 pm
Posts: 64
Keep us updated on what happens. I have had my 2017 for almost a year with over 5,000 miles and have never experienced any vibrations or rattles from driving over 110 km/68 mph. This includes have one tire patched.

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2017 e-Golf SE US Ver


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 Post subject: Re: 2017 E-Golf 'vibration/rumbling' issues at Highway speed
PostPosted: Wed Nov 07, 2018 2:55 pm 
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Joined: Thu Nov 16, 2017 4:53 pm
Posts: 38
Bummer. Did it exhibit the vibration on the test drive?

I'm at 1 year and 14,500 miles on my 2017 and have had ZERO issues whatsoever.


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 Post subject: Re: 2017 E-Golf 'vibration/rumbling' issues at Highway speed
PostPosted: Mon Nov 12, 2018 4:40 pm 
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Joined: Sun Apr 23, 2017 1:45 am
Posts: 23
Location: Daly City, CA
i can say my car does 75 mph + just fine with no vibrations . the steering does get sensitive at that kind of speeds but nothing to worry about.

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17 e-golf SE Urano Grey DC Fast Charge - Full LED Lighting


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