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 Post subject: 2015-6 e-Golf HVAC 72F fix Tech Tip 87-15-02
PostPosted: Fri Nov 20, 2015 1:26 pm 
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Joined: Mon Oct 05, 2015 2:01 pm
Posts: 2130
I just got a call from VW Customer Care with a TT (tech tip) to address the 20 minute timer before the HVAC defaults to fan on and temp set automatically at next start to 72F.

Let your dealership know about TT 87-15-02 to update your 2015 OR 2016 e-Golf if it has this default feature and you'd like it removed.

Hope this helps more than a few folks out there that find this default fan on feature and temp change feature annoying on your Climatronic HVAC unit.

Edited: to up date that this can also be performed on 2016's


Please copy and print out this worksheet order, line item 2, as a template and hand it in with your request to the service writer who should then hand it to the technician... as it seems Ethan Campbell is one of the few in the VW organization that knows how to get this accomplished on an e-Golf. It's not rocket science. Make a note, that PORT or Window 5 needs to be opened to make the change in the adaptation value.

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Edit: As of 3-24-16, this fix is confirmed to work on 2015 and 2016 e-golfs. Complaint MUST include to dealership that temperature does not remain where it it is left set at, that it automatically resets to 72F, and that this is not a desired "feature", it is a major inconvenience and a defective setting.

Print the following out and hand it in to the service writer, make sure he writes all of this down or gives it to the technician
Key words...

"HVAC settings don't remember my last settings when I shut off, I'd like that changed so that it does remember MY last settings"

"Tech tip number 87-15-02"

"OTIS or OASIS"

"Adapatation #5, switching on behavior"

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2015 e-Golf SEL


Last edited by JoulesThief on Fri Apr 08, 2016 3:41 pm, edited 9 times in total.

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 Post subject: Re: 2015 e-Golf HVAC 72F fix TT87-15-02
PostPosted: Sat Nov 21, 2015 7:30 pm 
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Joined: Mon Aug 31, 2015 6:13 pm
Posts: 50
Excellent! Thanks for the TSB number... will have to pay a visit to my friendly dealer...

... BTW does anyone know if there's a TSB for the "radio default to 89.7" trouble? I thought I'd heard some scuttlebutt that it had been fixed...

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Current VW/Audi inventory:
  • '15 eGolf SEL, Urano Grey (hers)
  • '15 eGolf SEL, Limestone Grey (his)
  • '14 Touareg TDI R-Line
  • '02 allroad 6MT


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 Post subject: Re: 2015 e-Golf HVAC 72F fix TT87-15-02
PostPosted: Sat Nov 21, 2015 9:10 pm 
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Joined: Mon Oct 05, 2015 2:01 pm
Posts: 2130
dublectric wrote:
Excellent! Thanks for the TSB number... will have to pay a visit to my friendly dealer...

... BTW does anyone know if there's a TSB for the "radio default to 89.7" trouble? I thought I'd heard some scuttlebutt that it had been fixed...


On your infotainment center... press the hard button > Settings > radio icon in the lower left hand side, second from left. From there, a drop down menu appears, pick the station you'd like it to play and press the back page button a few times.

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2015 e-Golf SEL


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 Post subject: Re: 2015 e-Golf HVAC 72F fix TT87-15-02
PostPosted: Mon Nov 23, 2015 5:41 pm 
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Joined: Sat Jan 31, 2015 10:49 am
Posts: 91
Location: PNW, 2015 eGolf SEL
I asked my dealer to apply this change, and they said since it's a customer preference modification, it would cost $105.50.

While I wasn't prepared to pay any amount for this, which I consider a fix of something broken by design, I wanted to know how much cash I'd be able to get rid of, if it was burning it's way out of my wallet. I didn't expect to get that much relief.

As part of the answer, they said that they might be able to include it at no charge along with another HVAC update which really is a fix. We'll see.


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 Post subject: Re: 2015 e-Golf HVAC 72F fix TT87-15-02
PostPosted: Mon Nov 23, 2015 7:53 pm 
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Joined: Mon Oct 05, 2015 2:01 pm
Posts: 2130
jack8trades wrote:
I asked my dealer to apply this change, and they said since it's a customer preference modification, it would cost $105.50.

While I wasn't prepared to pay any amount for this, which I consider a fix of something broken by design, I wanted to know how much cash I'd be able to get rid of, if it was burning it's way out of my wallet. I didn't expect to get that much relief.

As part of the answer, they said that they might be able to include it at no charge along with another HVAC update which really is a fix. We'll see.


I'd try another dealership. None of my other VW's have this malarky default memory temperature or fan setting. Does the 2016 e-golf have this same "feature", or did they program it out? I'd point out it was a programming error on VW's part, if the same thing doesn't occur on a 2016. Do any other Golf's have this feature?

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 Post subject: Re: 2015 e-Golf HVAC 72F fix TT87-15-02
PostPosted: Wed Dec 02, 2015 7:00 pm 
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Joined: Thu Nov 26, 2015 1:15 pm
Posts: 24
Location: Oakland, CA
So I have a 2016 SE. When I go in my car, I always seem to come in with the temp and fan set to 72 degrees.

My wife pointed that out today...I hate it. Reminds me of my X5 (does something similar to that). Ill check to see if they will remove that for me. Thanks.


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 Post subject: Re: 2015 e-Golf HVAC 72F fix TT87-15-02
PostPosted: Wed Dec 02, 2015 7:29 pm 
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Joined: Thu Oct 29, 2015 7:34 pm
Posts: 370
Yeah, it sucks. In the desert the 72 degrees is useless during the summer and it comes on at night when it's too cold for comfort.
At the very least they could have had it not even come on at night!


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 Post subject: Re: 2015 e-Golf HVAC 72F fix TT87-15-02
PostPosted: Sat Jan 09, 2016 9:03 am 
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Joined: Mon Nov 16, 2015 7:26 pm
Posts: 5
Has anyone found anymore information on this? I have a 2016 SEL and the default temperature is always 72 degrees. I want it set a little higher during the winter time. I'm wondering if the TSB update will apply to the 2016 model. Do you know if this a one time fix to a specific temperature or will I be able to change it based on my preference (time of year).

Thanks!


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 Post subject: Re: 2015 e-Golf HVAC 72F fix TT87-15-02
PostPosted: Thu Jan 14, 2016 12:04 am 
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Joined: Sun Jan 03, 2016 5:16 pm
Posts: 37
thanks for the info. Will try dealer and have them get rid of that default setting.
They better not charge me. That's a joke, they will hear from me if it's anything other than free.

Default should be OFF!


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 Post subject: Re: 2015 e-Golf HVAC 72F fix TT87-15-02
PostPosted: Fri Jan 15, 2016 6:08 pm 
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Joined: Wed Dec 24, 2014 7:42 pm
Posts: 240
I tried to have my dealer install this TSB when my car was in for its first service. They wouldn't do it saying they will only do TSBs for things that are broken and once one fix has been applied (I had the heater failure issue) they won't install another one until it breaks again.
Seemed like a ridiculous argument, but I didn't have the time or energy to argue with them about it.


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