cnc
Posts: 3
Joined: Sun Apr 25, 2021 5:20 pm

Re: Electrical system failure: Stop!

Thu Apr 29, 2021 4:58 pm

I wonder about pack manufacturing as well. This is definite anecdata, but in searching around on this issue, I see a few references to 15-16's, a lot (relatively) of 19s and maybe one 17 or 18. Makes me wonder if something changed with the pack in 19. Once the work is done, I'll post any relevant info that I can. Last time the vehicle was in, the report was relatively detailed.

Tom2018egolf
Posts: 16
Joined: Sat Oct 06, 2018 10:09 am
Contact: Website

Re: Electrical system failure: Stop!

Fri Aug 06, 2021 11:04 am

I just got this error (Error electrical system. stop!)today and am waiting for a tow truck. Car has been having low 12v warnings for a week or 2 and just happened to have an appt for tomorrow to have it looked at. My car is a 2018 e-golf. I've been doing more fast charging lately (with frequent disconnect issues), not sure if related. I've been monitoring my 12v with obd11 and multimeter, the numbers were always looking OK (12.5 or so at rest, 14 or so while driving). Today it was 8.7 when I tried to start car and then got all the error messages. it's now at 11.8v but still errors.
2018 E-Golf Comfortline. White. Canada.
YouTube: https://tinyurl.com/yxsqpadb

f1geek
Posts: 940
Joined: Fri Jan 23, 2015 1:18 pm
Location: SF Bay Area

Re: Electrical system failure: Stop!

Fri Aug 06, 2021 1:42 pm

This could be due to a bad 12 V battery. I have had AAA replace my 12 V battery (on ICE cars) at home before - no tow truck needed.
2017 e-Golf LE, Multi Coat White with Black Vegan Leather interior

DeafEyeJedi
Posts: 7
Joined: Wed Nov 04, 2015 11:44 am

Re: Electrical system failure: Stop!

Tue Aug 24, 2021 8:31 pm

Hello team eGolf,

Been drivIng those eGolfs for the past 6 years. Leased a brand new 2016 SE until 2018 (no issues whatsoever) thus I decided to buy a CPO 2015 SEL w 31K on it for a decent deal. Three months ago I got the first warning message about the 12V battery not taking charge. It would go away after power cycle. Didn’t come up again until about a month ago for the second time. Went away again after power cycle.

Then this past Sunday I was just finished up using a CCS fast charge and upon turning on the car I got the message on dashboard w “electrical system failure and needs to be inspected” which won’t go away after power cycle. Called Pacific VW to make an appointment and I’ve dropped it off this morning thinking it’ll done by late afternoon. Sure enough I got a call from them saying they need to inspect it another day so they are keeping it overnight. Should I be surprised?

No, because this bad boy has already amassed over 131,100 miles (drive 300 miles a week for work commute) and I absolute love this car. No, it isn’t perfect (as all cars aren’t) but it has exceeded my expectations especially coming from VW.

I’ll update as I learn more about my eGolf (they texted me tonight saying that the technicians found a leakage coming from the AC) so not sure if this will ring any bells. I’m still hoping it just needs a new 12V battery.

Stay strong, team eGolf!
2015 e-Golf SEL (currently owned)
-------------------------------
2016 e-Golf SE (lease returned)

f1geek
Posts: 940
Joined: Fri Jan 23, 2015 1:18 pm
Location: SF Bay Area

Re: Electrical system failure: Stop!

Wed Aug 25, 2021 9:21 am

Wow, 131,000 miles is very impressive. How is the pack degradation? Do you live in a mild / cool climate?
2017 e-Golf LE, Multi Coat White with Black Vegan Leather interior

DeafEyeJedi
Posts: 7
Joined: Wed Nov 04, 2015 11:44 am

Re: Electrical system failure: Stop!

Wed Aug 25, 2021 2:45 pm

Alright guys...

I went by VW Pacific (near Torrance) this morning before work and they mentioned besides the AC leak, one of the two main modules from the battery pack apparently fried.

They suggested I should leave it to them for another two days (12-18 hours of labor @ $183 per hr plus the module) in order for them to replace one of the modules. Estimation total up to $2,320 or more. Does this all sound reasonable?

To top it off, I had the odometer wrong (it was 109,800mi and not 131K) must’ve had a brain fart yesterday as I drive daily from Burbank to El Segundo during the week. Yes, I usually take the 5/110 and/or 405/101 freeways depending on traffic. Even with the 70-80 mile range it is completely doable as I have L2 charger at work that I charge with before driving home. I use L1 charger overnight. Simple as that.

Nonetheless, all of this is making me a bit disappointed as I’ve missed out the 100,000/8-year warranty window. To make things worse, VW initially offered to buy back my eGolf yesterday before this shit hit the fan so I doubt their offer is still on the table.

Now, I’ve got a nice salesperson who’s going to break down the actual cost plus I also have 19 months left of payments worth $340 each (total $7,321) and see if it’s STILL worth on their end to buy back this bad boy and in exchange for another used 2017-2018 eGolf. They tried talking me into a brand new ID.4 which is completely out of my budget.

Chime in your thoughts as I’m curious what should the next step be more in favor of me than VW. As I’ll hear more back from Pacfic VW, will definitely update this. Thanks y’all!
2015 e-Golf SEL (currently owned)
-------------------------------
2016 e-Golf SE (lease returned)

f1geek
Posts: 940
Joined: Fri Jan 23, 2015 1:18 pm
Location: SF Bay Area

Re: Electrical system failure: Stop!

Wed Aug 25, 2021 4:35 pm

Sorry to hear your car has battery problems and you missed the warranty. My 2017 has ten 6-cell modules and seventeen 12-cell modules (for a total of 264 cells) and I'm pretty sure this is the same arrangement for the 2015 pack - not sure what the dealer means by "main". I've never had this work done but 18 hours seems way too long, in my opinion, to do this job. It seems they have the module on hand - sort of interesting there is no wait to get it from Germany. As I just paid over $1000 to keep a 20 year old car running for my teenagers, I know it is cheaper to keep the car you have than pay for a newer one, especially when you take insurance into account. It seems you like the 2015 and it is doing the job you need, so you might want to keep it. FYI if you drive at night, the LED headlamps on the SEL are much better than the halogens on the SE trim. Best of luck!
2017 e-Golf LE, Multi Coat White with Black Vegan Leather interior

Noyoulisten
Posts: 1
Joined: Tue Nov 30, 2021 8:07 am

Re: Electrical system failure: Stop!

Tue Nov 30, 2021 8:13 am

Got the ‘Error: Electrical System. Stop!’ warning last night ( 11/29 ) Mine is a 2018 SEL Premium with tech and driver assist pkg. It has 44K km (27K miles). Towed to dealership at 01:00. Will see what they have to say today and leave another comment. I’m in Vancouver BC Canada

What was the end diagnosis for your car?

flyboy320
Posts: 66
Joined: Sat May 13, 2017 8:38 am
Location: Toronto, Canada

Re: Electrical system failure: Stop!

Tue Nov 30, 2021 8:52 am

Noyoulisten wrote:
Tue Nov 30, 2021 8:13 am
Got the ‘Error: Electrical System. Stop!’ warning last night ( 11/29 ) Mine is a 2018 SEL Premium with tech and driver assist pkg. It has 44K km (27K miles). Towed to dealership at 01:00. Will see what they have to say today and leave another comment. I’m in Vancouver BC Canada

What was the end diagnosis for your car?
A couple of people in the GTA (just outside Toronto actually) posted they had this same issue and it was a bad cell. Was fixed in the end, but took about 10 weeks start to finish.

Return to “Technical Discussions”