You can also do this through the car's in-dash interface, in the e-manager. In my experience, it's 100% more reliable than trying to do anything remotely via Car-Net anyway, which I find is only good for checking the battery charge level.dungus wrote:it's almost inconceivable that VW would require a monthly subscription for such a basic thing as charge timing.
I think it was a combination of me calling CarNet (I think the # is 877 820 2290) and then there was something about having my wife (who was in the car at the time) press a button and talk with the guy I was on the phone with. Start there and see how it goes.Skeeple wrote:I also recently bought a used 2015 egolf. How were you able to start carnet service? I tried creating an account online but am quickily asked for information I don't have. As an aside I got it inspected at a VW dealership where they told me I would be able to use EV features without a subscription. This is really frustrating because without preconditioning I worry about range and being comfortable on my daily commute (33mi one way) in the utah winter and summer. Should have found this forum earlier