Volkswagen e-Golf Forum

I can hear the release mechanism work when lifting the VW logo. But door stays latched. This only happens when the sun has been shining directly onto the hatch door. Anyone have this and what's the dealer say is the fix? Just an adjustment, or high cost part and labor?

I did figure out after hear the mechanism moving, push down on door with the VW logo, and you hear a click. Now door is halfway released so another pull on the logo does open the door. Weird.

Weak battery in key fob?

Come on folks, to be clear, this is about lifting by logo. The fob isn't involved.
So, why isn't this forum locating anyone else with this? I found others on youtube showing how to replace the electronic latch mechanism. But I don't know if I need one.
I found by putting a rod into latch while hatch is open and mimicking what happens when door is closed I can duplicate the problem by pulling hard against mechanism and lifting the logo.
So it's either a defective mechanism or the latch is adjusted to far in and making hatch pulled in too tight against weatherstripping. I figured out how to pull up on trim part along bottom of hatch opening to see the latch. It doesn't' look adjustable.
I tried attaching image but upon clicking the mountain icon here in editor, it only inserts code, hummmm.
maybe from local file on computer: [img]file:///Users/Dad/Pictures/Photos%20Library.photoslibrary/resources/renders/D/D379C311-E5D9-48E4-A516-E1A7711B7C08_1_201_a.jpeg[/img]

Not experienced this.

Have any damage on the rear hatch?

Maybe you can adjust hatch bumpers if you think hatch is closing too tightly?

miamor wrote: ↑Sat Mar 18, 2023 2:09 pm Come on folks, to be clear, this is about lifting by logo. The fob isn't involved.

The latch mechanism works only when the car is unlocked, so a weak battery in the key fob may prevent unlocking to occur when approaching a locked car. Hence, the latch doesn't catch. This happened to me. A new battery made this issue go away.

Thinking more broadly, since your e-Golf is really a Golf MkVII, you may want to search the ICE forums for possible solutions.