shawner123
***
- Joined
- Dec 20, 2015
- Messages
- 60
Curious if anyone has experienced anything like this, and if not how I can let people know about it. I have a 2015 SE, I've joked about not wanting to valet it because I'm afraid something will happen, of course last night I go to restaurant which requires valet. Five minutes later the valet comes in telling me this is only he second time it's ever happened but he car is not working etc.
The e-golf has power, the lights are on, but there is a red triangle with an exclamation mark on the dash, and the red car icon with an exclamation on it, indicating a "electrical error" according to the manual. All functions of the car seem to be working, except it won't start, and the key fob lock/unlock is not responding. I spend an hour w/ VW's version of on-star which is absolutely useless was super disappointing. Half the reason they sold me this car was they said if anything happens VW just comes and takes care of it and brings you a courtesy car. What did they really offer? The would tow the car to VW at my expense, and arrange a car for me at my expense, which I could then try to get reimbursed.
Having the no choice because my car was not moving and sitting in the middle of the valet parking lot, I told them to do it, in the mean time the valet had "his boss" come and look at the car, this guy took my key fob, pressed lock/then unlock, held if close to the STOP/START button, and depressed the brake, suddenly the car restarts, dials move, he does this a few times and now the car is completely normal. I give him a $40 tip and the valet a $20 tip.
So happy not to have to deal w/ everything and having my car back, it wasn't until 10 minutes later I started to think about the fact that it seemed too easy, and the valet kept telling me to go inside and enjoy my meal over and over while he waited for his "boss" not seeming concerned at all that my car was just sitting dead in the middle of his parking lot.
I wasn't able to find much information online about the e-golf and those dash errors, or what the guy did with the fob, or anything about anyone with a similar experience so I figured I'd post on here to see what people thought.
The e-golf has power, the lights are on, but there is a red triangle with an exclamation mark on the dash, and the red car icon with an exclamation on it, indicating a "electrical error" according to the manual. All functions of the car seem to be working, except it won't start, and the key fob lock/unlock is not responding. I spend an hour w/ VW's version of on-star which is absolutely useless was super disappointing. Half the reason they sold me this car was they said if anything happens VW just comes and takes care of it and brings you a courtesy car. What did they really offer? The would tow the car to VW at my expense, and arrange a car for me at my expense, which I could then try to get reimbursed.
Having the no choice because my car was not moving and sitting in the middle of the valet parking lot, I told them to do it, in the mean time the valet had "his boss" come and look at the car, this guy took my key fob, pressed lock/then unlock, held if close to the STOP/START button, and depressed the brake, suddenly the car restarts, dials move, he does this a few times and now the car is completely normal. I give him a $40 tip and the valet a $20 tip.
So happy not to have to deal w/ everything and having my car back, it wasn't until 10 minutes later I started to think about the fact that it seemed too easy, and the valet kept telling me to go inside and enjoy my meal over and over while he waited for his "boss" not seeming concerned at all that my car was just sitting dead in the middle of his parking lot.
I wasn't able to find much information online about the e-golf and those dash errors, or what the guy did with the fob, or anything about anyone with a similar experience so I figured I'd post on here to see what people thought.